Book Service
Book repairs, maintenance, installation or setup support.
The service desk needs device, serial, site and fault details before it can route the right engineer or parts path.
- 01
Repairs and maintenance
- 02
Installation and relocation
- 03
Network and driver setup
Book Service
- 01
Repairs and maintenance
The service desk needs device, serial, site and fault details before it can route the right engineer or parts path.
- 02
Installation and relocation
The service desk needs device, serial, site and fault details before it can route the right engineer or parts path.
- 03
Network and driver setup
The service desk needs device, serial, site and fault details before it can route the right engineer or parts path.
Nationwide support
Local presence. National strength.
The support journey is framed around what the desk needs to move: the machine, site, symptoms, consumables, urgency and the right technician lane.
Print routes across key operating sectors
Print paths for key operating sectors.
- Corporate Offices
- Banking & Finance
- Education
- Government
- Healthcare
- Manufacturing
- Oil & Gas
- Professional Services
Service routes
Dispatch context before commitment.
- RepairFault diagnosis for Ricoh printers, copiers and multifunction devices.
- MaintenancePlanned servicing to reduce recurring jams, streaks and downtime.
- InstallationDevice setup, site readiness checks and user handover.
- Network setupPrint queues, scan destinations, mobile print and driver support.
Book Service
Send service request
Send the device, site and fault details support needs to assign the right response path.
Reach the right desk