Support
Check a support request through the support desk.
This support route uses the same real website-record lookup as the top-level status page.
- 01
Reference-based lookup
- 02
Support desk provides engineer status
- 03
Configured support desk
Support
- 01
Reference-based lookup
This support route uses the same real website-record lookup as the top-level status page.
- 02
Support desk provides engineer status
This support route uses the same real website-record lookup as the top-level status page.
- 03
Configured support desk
This support route uses the same real website-record lookup as the top-level status page.
Managed Print Services
Turn print from a hidden cost into a managed operating system.
Geodetic already positions MPS as a core capability. The new site makes the buying journey clear: audit the fleet, standardise the devices, manage toner, maintain uptime and report usage.
- 01
Discover
Walk the current fleet and pain points
- 02
Design
Standardise devices, controls and toner paths
- 03
Operate
Maintain uptime, ticket flow and usage reporting
Operating controls
- Fleet auditDevice inventory, page volumes, service pain points, cost centres and user workflows.
- Device standardisationRecommended Ricoh fleet mix based on workload, office layout and procurement model.
- Consumables controlToner requests tied to model and serial so teams stop buying the wrong supplies.
- Service governancePreventive maintenance, fault logging, warranty handling and escalation paths.
Support
Check a request reference
Enter the reference issued by the website intake flow. If the record exists, the page shows the real request lane and timestamp before you ask support for deeper service status.
Reach the right desk