Consumables
Order the right toner, drum or service part without guessing compatibility.
Consumables requests are routed by device model, serial number and SKU so sales can confirm availability and match before dispatch.
- 01
Model and serial first
- 02
Compatibility confirmed by sales
- 03
No invented stock counts
Ordering standard
- 01
Scope the workload
Capture users, volumes, paper size, scan needs, network setup and site constraints.
- 02
Confirm availability
The sales desk confirms current Lagos stock, lead time or required ordering path.
- 03
Quote the right package
Quote equipment with service, consumables and installation details separated clearly.
- 04
Install and support
Commission the device, document the handover and route support through the service desk.
Ricoh intelligent devices
Powerful. Reliable. Built for business.
From compact workgroups to high-volume production, device choice, consumables and service ownership need to be specified together before price is finalised.
Order tonerConsumable lanes
Separate the request before procurement starts.
-
Toner
Request genuine toner by device model, SKU or serial number before procurement commits.
Toner -
Drums & Developers
Replacement consumables matched to machine model and service condition.
Drums & Developers -
Spare Parts
Fusers, rollers, transfer units and service parts routed through the service desk.
Spare Parts -
Paper & Media
Paper and media requests checked against the device category and expected output.
Paper & Media
Ordering standard
The desk needs exact device context.
- 01
Scope the workload
Capture users, volumes, paper size, scan needs, network setup and site constraints.
- 02
Confirm availability
The sales desk confirms current Lagos stock, lead time or required ordering path.
- 03
Quote the right package
Quote equipment with service, consumables and installation details separated clearly.
- 04
Install and support
Commission the device, document the handover and route support through the service desk.
Reach the right desk